Frequently asked questions

FAQ

check_box

How long until I feel results?

Many users report feeling the pain start to dull within 20-60 minutes of application. However, because the herbs work
on the inflammation itself (not just masking pain), cumulative benefits often increase over the first 2-4 weeks of consistent
use.

check_box

Why can't I find this at CVS or Walgreens?

Authentic Kampo formulas with the Borneol delivery mechanism aren't carried by major drugstore chains (yet). Most
drugstores stock mass-market patches with cheap synthetic ingredients. We import the authentic formula directly to ensure quality and proper ingredient ratios.

check_box

Why is this more expensive than drugstore patches?

Drugstore patches use cheap synthetic compounds (menthol, methyl salicylate) that cost pennies to manufacture but
don't penetrate deep enough. Authentic Kampo herbal formulas require premium-grade herbs, traditional processing
methods, and the specific Borneol delivery mechanism. Quality ingredients cost more—but they actually work. Plus, our
4-week pack costs just over $2 per patch.

check_box

Can I use this on my lower back/hands/feet/shoulders?

Yes! The patch can be applied to any external pain site: knees, hips, lower back, upper back, shoulders, elbows, wrists,
hands, ankles, feet. Just apply directly over the area of pain.

check_box

Can I use this if I'm allergic to aspirin or NSAIDs?

Yes! This patch contains ZERO NSAIDs and ZERO aspirin. It's a completely drug-free herbal formula. However, if you
have specific plant allergies (to ginger, peppermint, etc.), check the ingredient list carefully.

check_box

Will the patch stay on when I move/sweat/shower?

The adhesive is designed to stay in place through normal movement and light sweating. We recommend applying to
clean, dry skin for best adhesion. Remove before showering/bathing, as prolonged water exposure will loosen the adhesive.

check_box

How many patches do I need to use per day?

Most users apply one fresh patch per pain area per day (or overnight). Each patch lasts up to 8 hours. You can use
multiple patches simultaneously on different joints (e.g., one on each knee, one on shoulder).

check_box

Will this interact with my current medications?

This is a topical patch with herbal ingredients, not oral medication. There are no known drug interactions. However, we
always recommend consulting with your doctor before starting any new treatment, especially if you're on blood thinners or
immune-suppressing medications.

check_box

I had knee replacement surgery and still have pain. Will this help?

One-third of knee replacement patients continue to experience chronic pain post-surgery. While we can't guarantee
results, many post-surgical users report that the patch helps manage residual inflammation and discomfort. The 30-day
guarantee means you can try it risk-free.

check_box

I have sensitive skin. Will this irritate my skin?

The patch uses hypoallergenic adhesive and is gentle on most skin types. That said, if you have a history of skin
reactions to topical products, we recommend applying to a small test area first. If irritation occurs, discontinue use.

check_box

Will this work for my type of arthritis? (I have osteoarthritis/rheumatoid arthritis/psoriatic arthritis)

The Kampo formula addresses inflammation at the source, regardless of arthritis type. Clinical trials have shown
effectiveness for both osteoarthritis (53% pain reduction) and rheumatoid arthritis (83.3% effectiveness rate). However, we
can't guarantee results for everyone—that's why we offer the 30-day guarantee.

check_box

I've tried patches before (Salonpas, lidocaine, etc.) and they didn't work. How is this different?

Most patches use menthol or lidocaine that sit on the skin's surface or only numb pain temporarily. Kampo Relief Patch
uses Borneol—a natural penetration enhancer used for 2,000+ years as "the messenger drug"—to open skin pathways and deliver seven anti-inflammatory herbs directly to the joint inflammation. It's not about numbing—it's about addressing the
root cause.

check_box

Do I have to keep buying this forever, or will my arthritis eventually heal?

Arthritis is a chronic condition—there is no "cure." However, many users find that consistent use helps manage
inflammation more effectively over time. Some are able to reduce frequency (using only when pain flares). The goal is
ongoing management, not a one-time fix.

check_box

What if I order and then find something better?

Then you're covered by our 30-day guarantee. Try the patches risk-free. If something else works better, get your money back.

check_box

How is this different from Tiger Balm or other Asian herbal products?

Tiger Balm is a topical rub with camphor and menthol that sits on the skin's surface. It doesn't contain Borneol (the
penetration enhancer), and it doesn't deliver the seven anti-inflammatory herbs deep into tissue. This is a completely
different delivery mechanism and formula.

check_box

Is this the same as moxibustion therapy?

Moxibustion involves burning mugwort herb on or near the body. This patch delivers the same mugwort compounds
(Artemisia) without the burning—making the ancient therapy convenient and safe for modern use.

check_box

I'm on a fixed income. Can I afford this long-term?

The 4-week pack costs $2.15 per patch—about the price of a cheap fast food meal. Compare that to the cost of doctor
visits ($150+), prescription co-pays ($30-$100/month), or continuing to buy ineffective supplements. Most users find this is actually cheaper than what they were already spending on treatments that didn't work.

check_box

What if I can't get the patch to stick?

Make sure the skin is clean, dry, and free of lotions/oils before applying. Press firmly for 10-15 seconds when placing.

A sleeve is available to cover the patches for nighttime use . Simply place the sleeve over the patch to keep in place overnight.


If you're still having adhesion issues, contact us—we'll either troubleshoot with you or offer a full refund.